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philanij
Former Member
Message 1 of 4

How to download the product

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Hi,

Please help, I have received a product key and a link where I should download an antivirus. But when I click on the link www.mcafee.com/mavw/retailcard it takes me to a website where I must buy a product not where I should download and activate it as the instruction says so. What should I do?

1 Solution

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philanij
Former Member
Message 3 of 4

Re: How to download the product

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Thanks, I got it right. I started using another web browser  Thanks.

View solution in original post

3 Replies
Peacekeeper
Message 2 of 4

Re: How to download the product

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When does it ask that I followed that link and it asks for a product key. What happens when you fill the key in does it try to sell you the program then?

It says

                        Thank You For Purchasing McAfee AntiVirus                    

                                                                                                       

                        Redeem your product key                   

                                       

                        Please select your country and language.                   

                                                                               

                                                                                                                                                                                            

                        Enter the product key included with your McAfee software.                   

                   

                                                -                                                -                                                -                                                -                                                                   

Is this what you see?

http://service.mcafee.com/faqdocument.aspx?id=CS41007

If still an issue call customer service and they will help.

http://service.mcafee.com/CustomerService.aspx?lc=1033&sg=CS&pt=1

philanij
Former Member
Message 3 of 4

Re: How to download the product

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Thanks, I got it right. I started using another web browser  Thanks.

Peacekeeper
Message 4 of 4

Re: How to download the product

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Which 1 worked and which did not for my info.

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