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junk_cia_man_ju
Former Member
Message 1 of 6
‎11-18-2017 02:32 AM

How to Contact Support in McAfee GUI

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Yes... McAfee does a great support work... That is true...

The only point I don't like is: why is there no direct button in the McAfee GUI, where I can chat directly with the support?! This should be integrated...

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catdaddy
MVP
MVP
Message 2 of 6
‎11-18-2017 05:08 AM

Re: How to Contact Support in McAfee GUI

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Hi Mate,

         1. Simply open your McAfee GUI

        2. Click on Account

        3. Click on Contact us

        4.  Click on McAfee Support Website

        5.  Select your method of Contact.

Version/Build

16.5.190

Cliff
McAfee Volunteer

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5 Replies
catdaddy
MVP
MVP
Message 2 of 6
‎11-18-2017 05:08 AM

Re: How to Contact Support in McAfee GUI

Jump to solution

Hi Mate,

         1. Simply open your McAfee GUI

        2. Click on Account

        3. Click on Contact us

        4.  Click on McAfee Support Website

        5.  Select your method of Contact.

Version/Build

16.5.190

Cliff
McAfee Volunteer
Reply
junk_cia_man_ju
Former Member
Message 3 of 6
‎11-18-2017 05:41 AM

Re: How to Contact Support in McAfee GUI

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Is the Login to the support page automatically?!

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catdaddy
MVP
MVP
Message 4 of 6
‎11-18-2017 07:11 AM

Re: How to Contact Support in McAfee GUI

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I am not sure what you are asking? But yes,you are directed to contact Support through the GUI. Surely that would suffice !  And yes it is through the McAfee interface.

Cliff
McAfee Volunteer
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junk_cia_man_ju
Former Member
Message 5 of 6
‎11-18-2017 07:42 AM

Re: How to Contact Support in McAfee GUI

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I tried it right now, and you don't have to login... You can directly Chat

Thanks for this tipp

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catdaddy
MVP
MVP
Message 6 of 6
‎11-18-2017 12:43 PM

Re: How to Contact Support in McAfee GUI

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You are perfectly Welcome   If it's the same to you, could you mark this as 'Correctly Answered/Solved? To benefit others .....

Thank you

Sincerely

CD

Cliff
McAfee Volunteer
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