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southernlady
Contributor
Message 1 of 7

How do I download and run MCPR?

I have a DELL Windows 7 computer.  I had McAfee Security; however, it disappeared.  I was told by a technician at McAfee to download and run MCPR.exe.  Can anyone tell me exactly how to do this?  I have tried; however, have been unsuccessful.  thanks in advance.

6 Replies
Dinz
Former Member
Message 2 of 7

Re: How do I download and run MCPR?

Hello,

Please run the mcAfee removal tool MCPR from here and restart your computer, which would uninstall all existing versions of McAfee from your computer.

Regards,
Dinesh K
McAfee Online Community Moderator

southernlady
Contributor
Message 3 of 7

Re: How do I download and run MCPR?

Thanks so much.  My computer is no secure.  Really appreciate your help.

MoxieMomma
Former Member
Message 4 of 7

Re: How do I download and run MCPR?

SouthernLady:

Hi, and welcome.

You wrote:

>>"My computer is no secure."

I know that's a typo, but it might be a Freudian slip.

You ARE aware that, having run the MCPR tool, you have just removed all traces of McAfee from your system, right?

IOW, your computer *is* no(t) secure.

I don't know what you mean when you say McAfee disappeared from your computer, but I assume you have reinstalled McAfee from your online account?

Regards,

MM

mrprzem0
Contributor III
Message 5 of 7

Re: How do I download and run MCPR?

Hi,

I got corrupted HIPS 8.0.0.4480 installation.

Tried to use MCPR but no success

Exit: SUCCESS

C:\Temp\MFERemoval100.exe /HIPS /pass ********** /q /noreboot

Applet executed by user "SKY\SYSTEM" on computername "xxxxxx" using applet version: 1.0.0.1416

12:56:06.883 I VSCORE Version: 15.7.0.601.12

12:56:07.109 I This program is not expired.

12:56:07.111 I Windows Version:  Windows Workstation 6.1 Enterprise x64

12:56:07.112 I Windows Release:  Windows 7 Enterprise x64

12:56:07.252 I Found McAfee Agent Version 5.0.6.220.

12:56:07.272 I Found Host Intrusion Prevention Version 8.0.0.4480.

12:56:07.273 E HIP 8.0 Patch 10 is unsupported.

12:56:07.357 I Found: CMNUPD__3000

12:56:07.357 I Found: EPOAGENT3000

12:56:07.358 I Found: EPOAGENT3000META

12:56:07.358 I Found: HOSTIPS_8000

12:56:07.359 I Found: PCR_____1000

12:56:07.360 I Found: SIR_____1000

12:56:07.360 I Found: SYSPROPS1000

12:56:07.361 S Found other McAfee Products, did not clean-up McAfee registry and directories.

12:56:07.363 S HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MFERemoval, Finish Data: 1 (previous data: ) set.

12:56:07.364 S HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MFERemoval, HIP Data: 1 (previous data: ) set.

Exit: SUCCESS

What does it mean?

HIP 8.0 Patch 10 is unsupported.

mrprzem0
Contributor III
Message 6 of 7

Re: How do I download and run MCPR?

Hi all,

MFERemoval100.exe in version 1.0.0.1526 is available.

NOTE: If running syscore 15.7 or higher, you can only remove all products.   It will only run with the product switch /all.

Cheers,

Przemo

mrprzem0
Contributor III
Message 7 of 7

Re: How do I download and run MCPR?

Again.

Currently there is no removal tool for Agent 5.5 and I have been informed that Agent 5.5 will not be supported by the MFE Removal Tool going forward.

 

Cheers,

Przem0

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