1. Installed McAfee -> got BSOD
2. Restored system to back date
3. Updated driver for Atheros -> Installed McAfee -> McAfee worked -> Network Adapter was gone. Not able to connect to internet
4. Restored again -> No McAfee installed
Please help, driver upgrae for Atheos is failing my connection to connect network. Please help
Solved! Go to Solution.
Thanks Dinesh. Yes, the problem was resolved with help from McAfee customer care - Thanks again
Really appreciate McAfee's prompt service.
Seeking help urgently. pls reply if the problemis with McAfee Installation or Atheros. W
There's a McAfee FAQ document about Atheros drivers which might help - it's at http://service.mcafee.com/faqdocument.aspx?id=TS101069. It refers to a problem on Windows 7 - is that what you have?
Also a document at https://community.mcafee.com/docs/DOC-1783/diff?secondVersionNumber=2
And a long discussion thread which contains this post -
I agree with Peacekeeper. Just make sure Network Adaptors are up to date. becuase recently some McAfee users were experiencing BSOD caused due to Atheros Network Adaptors. After diagnosing the machine we found that user with WLAN_Atheros(Foxconn) driver version - 126.96.36.1993-x86x64. Commonly getting the BSOD error. Since Network driver is not up to date
Steps to check Version of network Adaptor:
Does any of this help?
Also, Kindly let us know the operating system installed ? Vista / Windows 7 32 bit or 64 bit
OS: Win 7 Professional 64-bit
Atheros AR5B93 Network Adapter driver versrion (current): 188.8.131.52
Auto- updated drivers through Device Manager. Windows updated it to 184.108.40.206
Internet works fine after driver update.
Installed McAfee Internet Security 2012. System can't find a network. Windows says, problem with network adapter. Please help!
Until the technician comes back into this thread try going into Windows Network - Control Panel > Network & Internet > Network & Sharing Center and check to make sure it is showing there. If there is more than one try disabling the other ones and reboot. See if McAfee then detects the network. Sometimes more than one network entry can confuse software and McAfee is no exception.
By the way I trust that this is Windows 7 SP1? If not, there is help here: https://community.mcafee.com/docs/DOC-2205
.Message was edited by: Ex_Brit on 08/12/11 7:43:05 EST PM
No there was just one. Had to go though the painful process again and restored again
Until someone else chips in here in the thread you might want to contact Technical Support Chat via Useful Links at the top of this page. Restoring isn't doing much good, just takes you back to what it was before.Message was edited by: Ex_Brit on 02/01/12 11:10:06 EST AM
Thanks. Am trying the chat option. Hope to get a solution. But what makes me worry is that installing McAfee is making the network adapters fail
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