Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 2

Having pop-up and other isssues

About four days ago, we started having pop-up issues, also you try to go to a site, something really foreign comes up, have to try that site 2 or 3 times, taking forever to get a site to come up.  We have run 3 comprehensive scans last 2 days, two items were quarantined, problems have not been resolved, they're getting worse!!!  Just tried to do my online banking, 2 different websites popped up instead of our bank??   What the heck is going on, apparently, running the scan doesn't help.  Contacted McAfee two days ago, have heard NOTHING!!   When I try to run the virtual technician to chat with someone, I get 2 different warnings about running this file, the file on the bottom says absolutely nothing about McAfee, the file looks bogus to me. We had no pop-up issues at all until 3 or 4 days ago. What can I do??

1 Reply
Former Member
Message 2 of 2

Re: Having pop-up and other isssues

Hello Vikingfan10,

If I understood correctly you performed 2 scans and successfully quarantine the items but I'd like to know if they are viruses, ad-aware, malware, trojans..?

Do you have the latest DAT file running in McAfee?

What OS are you using? (Windows XP, Vista, Seven)

What version of McAfee you have? (2008, 2009, 2010)

I know that maybe it is not well seen to tell you to download and install the latest Malwarebyte's Anti-Malware version from: and perform a full scan, in a McAfee forum, but I would if I have a problem that must be solved ASAP.

Tell me what happens.

Edited on 2/9/10 5:04:15 PM CST
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community