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cobagibu
Contributor
Message 1 of 3
‎04-01-2023 05:25 PM

Having JavaScript issue and was told to check AntiVirus Settings

Many of the hyperlinks that I utilize are no longer working (JavaScript) and it was suggested to me that my problem was due to AntiVirus settings.  Do I simply uninstall and install? Do I need to install a patch or was the advice I was given about AntiVirus settings incorrect? Kindly Advise.

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2 Replies
GaneshR
Moderator
Moderator
Message 2 of 3
‎04-01-2023 08:29 PM

Re: Having JavaScript issue and was told to check AntiVirus Settings

Hi @cobagibu 

Greetings from McAfee!!

Sorry for the inconvenience caused. Please help us with the screenshot of the error to proceed further. Please uninstall McAfee Webadvisor from control panel and clear cache, cookies. This should fix. Alternatively, you can reach McAfee consumer support from below link

McAfee Consumer Support

Regards

Ganesh Raju R

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cobagibu
Contributor
Message 3 of 3
‎04-02-2023 04:46 PM

Re: Having JavaScript issue and was told to check AntiVirus Settings

Hello,

Well, thank you for replying and the advice; however, uninstalling Webadvisor had no effect.

As you can seen from the script/address message at the bottom of the screen when I tried to utilize one of the hyperlinks on the right hand side, still having issues. 

Kindly Advisescreenshot-mcafee.jpg

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