×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kclynn78
Contributor
Message 1 of 4

HELP PLEASE! Being told restricted sites & to run antivirus software...

I purchased the software yesterday, ran the scans, and things have been deleted however when I try to go to foxnews.com, facebook.com, etc. this is the message I got:

Restricted Site!


This web site is restricted based on your security preferences.


Your system is infected. Please activate your antivirus software.

I dont know what to do. I cant get any answers.  My antivirus software is active and running.

Message was edited by: kclynn78 on 1/25/10 10:05:30 PM CST
3 Replies
Peacekeeper
Message 2 of 4

Re: HELP PLEASE! Being told restricted sites & to run antivirus software...

What browser are you running?

kclynn78
Contributor
Message 3 of 4

Re: HELP PLEASE! Being told restricted sites & to run antivirus software...

Internet Explorer 8

I could get into some sites, but most visited I couldn't.  Is there a virus that McAfee might not be picking up?

Peacekeeper
Message 4 of 4

Re: HELP PLEASE! Being told restricted sites & to run antivirus software...

AV programs are not all 100% coverage of nasties so

To be on the safe side scan with the free versions of these tools:

http://www.superantispyware.com/superantispywarefreevspro.html

http://www.malwarebytes.org/mbam.php

If malwarebytes was already installed and the virus could be protecting itself against it try this

In order to get Malwarebytes running, you'll need to rename the executable.. If Malwarebytes is already

installed, open the C:\Program Files\Malwarebytes Antimalware folder, then rename the "mbam.exe" file

to something else, like "gogetum.com", then double click directly on the file to open the program.

After updating the program, Run a full system scan using Malwarebytes

Update both programs them before running them and let them clean anything they find. If they quarantine

a file or fails to remove a file try to get a copy of it and send it to Mcafee using the virus submission path described here.

http://service.mcafee.com/FAQDocument.aspx?id=TS100095

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community