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General-Lee-01
Contributor II
Message 1 of 6

Got a subscription - now have more devices - what are my options ?

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Good morning all,

I have a "McAfee® Internet Security - 3 Devices" subscription which is still ok till 3/7/2023. It is installed on 3 devices.

But I need more devices (Android tablet and Android phone).

What are my options so I spent the least additional money ?

Thanks

Lee

1 Solution

Accepted Solutions
General-Lee-01
Contributor II
Message 6 of 6

Re: Got a subscription - now have more devices - what are my options ?

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That went difficult, The other customer service person told me what was promised was impossible.

But he gave me another month extension of my subscription. And that was more that what I lost.

So all is good. Everybody, especially Hari and Mike V, thank you very much for the help

View solution in original post

5 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 6

Re: Got a subscription - now have more devices - what are my options ?

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Hi @General-Lee-01 

Greetings from McAfee.

We recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.

McAfee Consumer Support

Regards
Hari Durairaj

General-Lee-01
Contributor II
Message 3 of 6

Re: Got a subscription - now have more devices - what are my options ?

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Thanks Hari

General-Lee-01
Contributor II
Message 4 of 6

Re: Got a subscription - now have more devices - what are my options ?

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They did not offer any real help. I need to wait till next year or throw the 4 months subscription I still have away.

General-Lee-01
Contributor II
Message 5 of 6

Re: Got a subscription - now have more devices - what are my options ?

Jump to solution

I was contacted again and was recommended to buy the 10 device pack and the contact the customer service again so the can convert the days of my old subscription.

General-Lee-01
Contributor II
Message 6 of 6

Re: Got a subscription - now have more devices - what are my options ?

Jump to solution

That went difficult, The other customer service person told me what was promised was impossible.

But he gave me another month extension of my subscription. And that was more that what I lost.

So all is good. Everybody, especially Hari and Mike V, thank you very much for the help

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