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Contributor III
Message 31 of 33

Re: Facebook support

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Hi @Venkat_YM 

Yes, we are all aware that advertising is a built-in feature of McAfee products...


Well, everyone except for the help desk technician who wasted an hour or so of my time uninstalling, and re-installing Total Protection, plus some of the earlier responses I got on McAfee forums, anyway.


While it is true I have received *some* responses from McAfee, one of the frustrations was the painfully amateurish customer service which made this even more time-consuming and frustrating than it needed to be. See for example, @Edward_Franso 's response to my initial post in this series, which completely missed the point.


Please review this thread from the start, and then publicly explain the deplorable service from your Facebook team.






Contributor III
Message 32 of 33

Re: Facebook support

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Come, Fix the 2FA issue, this has been months... I can't even use the services that I have paid for... Best part is I keep on received email asking me to renew my subscription while your services I can't use then what's the point of me to renew my subscription? Please explain to the whole world. 


Screenshot 2023-10-01 233253.png

Message 33 of 33

Re: Facebook support

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Hi @LuvDarkness 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.


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