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ultrasuperman
Contributor
Message 1 of 127

Every time I start my computer the Mcafee "main" window opens

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I have a Windows 10 PC with Total Protection and for the last few days when I start my computer the Mcafee main window opens (the one that says home, pc security, identity, privacy, account). It's very annoying to always have to close the window so does anyone have any ideas? I tried contacting support and they were no help.

3 Solutions

Accepted Solutions
francois-listes
Former Member
Message 94 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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Ok Issue solved after reinstall.

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robby2k9
Contributor II
Message 125 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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Things never run smoothly for me! Got an update today to 16.0 R7 - the good news is I don't get the McAfee screen on booting any more, the bad new is I DO get a nag screen from Windows telling me my windows firewall is off! My first thought was to tell windows notifications to ignore it, but I can't as its blocked because "McAfee has control" Anyone know of a fix?

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robby2k9
Contributor II
Message 126 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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Gave up trying to fix it and uninstalled/reinstalled McAfee. That's done the trick.

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126 Replies
Peacekeeper
Message 2 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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I have that as well I have added this issue to our moderator call agenda on Monday. Will update you.

Please post the version I have livesafe with McAfee security Centre version 16.5.190

catdaddy
MVP
MVP
Message 3 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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Discussion successfully moved from SecurityCenter to General Discussion

While I have not experienced this happening, one of my Colleagues has and brought this up as a Topic of Discussion Monday on our Conference call. Could you specifically let us know what Version/Build you are running?

Either myself or One of my Colleagues will report back what was determined by the Senior Level Engineers.

Thank you,

Cliff

McAfee Moderator

Consumer Products

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 4 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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Ooooops...Did not see your Reply Mate.

Cliff
McAfee Volunteer
ultrasuperman
Contributor
Message 5 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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Total Protection version 16.0.5

Security center version 16.5

build 16.5.190

affid 1274

Virus scan version 20.5

build 20.5.177

engine 3170

Personal firewall version 17.5

build 17.5.145

quick clean and shredder version 16.5

build 16.5.181

vulnerability scanner version 6.5

build 6.5.140

catdaddy
MVP
MVP
Message 6 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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Thank you 

Cliff
McAfee Volunteer
johnross1983
Contributor
Message 7 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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i came here to ask the exact same question, first i thought may it had always happened then never noticed, but after convincing myself this was unusual to restart and pop up every time. I am a member of Windows Insider Programme,  so at first thought it may have had something to do with that also...

catdaddy
MVP
MVP
Message 8 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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We will be discussing this Monday.

Cliff
McAfee Volunteer
Peacekeeper
Message 9 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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I assume both you on new blue interface or are any of you still on the green one?

ripley
Contributor II
Message 10 of 127

Re: Every time I start my computer the Mcafee "main" window opens

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I also have this issue. I thought it was due to the Windows 10 Fall Update as it started on my laptop on the same day as that update, but my desktop has also had the same update and is fine. I have Total Protection with the same version on both machines.  It is the same version as ultrasuperman's above, save that my Security Center Affid is 1289 and I also have:

WebAdvisor

Version 4

Build 4.0.7.141

Affid 0

Last updated on 16/11/2017

I have the blue interface.

Thanks

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