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Message 1 of 2

Error installing AT&T McAfee security suite

I currently have 4 laptops in service ( with AT&T security suite) at home ( i have AT&T internet 1000 package) and purchased 2 new laptops (windows 10) for my daughters (planning to use old laptops as spares if new one dies and would like to continue to have virus protection on them).  Tried to install AT&T virus protection suite on the 2  new laptops and received the following message.  The new laptops didn't come with any bloat ware or third party virus protection - only windows defender.

Logging into AT&T, then proceeding to link for download of AT&T McAfee security suite --- 

" A system error occurred - please try again" for over two weeks same message

Contacted support for AT&T and said that I could have up to 9 devices with AT&T McAfee virus protection and sent the same link I had been trying.  NO Help

Tried on my work laptop - which doesn't have AT&T McAfee security suite - and got the same results.

What do I need to do now?

1 Reply
Reliable Contributor
Reliable Contributor
Message 2 of 2

Re: Error installing AT&T McAfee security suite

Check any pending windows updates.  Update and try reinstall

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