I have a distributed program written in VB6 that connects with Access databases. Regularly, when doing a database search users that have McAfee installed are getting error 3050 which corresponds to 'Couldn't lock file; SHARE.EXE hasn't been loaded.'
If they disable McAfee real time scanning the error does not occur.
How can I avoid this issue, is there a way to exclude my program from the scanning please?
Thanks
Submit your programme to the labs for clearance.
Here: https://kc.mcafee.com/corporate/index?page=content&id=KB66642&pmv=print
or here: http://www.mcafee.com/us/threat-center/resources/how-to-submit-sample.aspx
Are those people using consumer or Enterprise software? Best they individually contact Technical Support for Consumers, and the Portal for Enterprise.
Exceptions can be added to Enterprise versions and will soon be possible in Consumer too but probably best they all consult with support in the meanwhile.
Message was edited by: Ex_Brit on 17/05/14 12:26:57 EDT PM
I see in a Google Search that this is an old issue.
Thanks for the suggestions, I will try submitting it
Good luck 😉
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: