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Perusona99
Contributor
Message 1 of 3

Double Subscriptions - request for refund

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I re-subscribed prior to my renewal date (April 2022) wherein I availed the 2 year subscriptions. On the renewal date (April 2022), my card was deducted again for 1 year subscription. I would like to request for a refund. Additionally, the contact number for the customer service in the Philippines does not work. I messaged your Fb customer service, but no one replied to my inquiry.

1 Solution

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krishna55
Moderator
Moderator
Message 2 of 3

Re: Double Subscriptions - request for refund

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Hi @Perusona99,

Greetings from McAfee.

We are sorry for the inconvenience caused. We recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,

Krishnamanikandan KS

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2 Replies
krishna55
Moderator
Moderator
Message 2 of 3

Re: Double Subscriptions - request for refund

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Hi @Perusona99,

Greetings from McAfee.

We are sorry for the inconvenience caused. We recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,

Krishnamanikandan KS

Inah25
Contributor
Message 3 of 3

Re: Double Subscriptions - request for refund

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Hi, I also had the same issue. Please help by providing a working customer service number for philippines. Thanks
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