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DMW
Contributor
Message 1 of 8

Darkest.exe keeps being quarantined.

I've been playing Darkest Dungeon through Steam for a long time now, and today Mcafee keeps quarantining a important file for it to run. It says its threat is JTI/Suspect and a bunch of numbers. Even though i havent changed anything its not working. I would like to know how to stop it from quarantining. 

 

Screenshot_1.png

7 Replies
hk2001
Contributor
Message 2 of 8

Re: Darkest.exe keeps being quarantined.

Not entirely sure what is happening here. But I'm having the same issue.

There seems to be no way to allow a file and keep real time protection on.

If I need to choose between Darkest Dungeon and McAfee, McAfee goes.

Other system runs a different security software and it runs DD just fine.  

Tags (1)
Karthik_K
McAfee Retired
McAfee Retired
Message 3 of 8

Re: Darkest.exe keeps being quarantined.

Hi @DMW @hk2001  

Please click here for the document to exclude a file from Real Time Scanning. If still McAfee is quarantining the file, the file might have malicious codes/abnormal behaviour. In this scenario, scan the file on Virus Total to check the file and update us the results.

 

Regards,

Karthik K

SpunjBaab
Contributor
Message 4 of 8

Re: Darkest.exe keeps being quarantined.

Karthik,

I had the same problem too.  I uploaded the problem executable to VirusTotal.

Here are the results (7/66):

Results of the non-Steam Darkest.exe (0/66):

  • Uploaded file:
    • D:\Program Files (x86)\Steam\steamapps\common\DarkestDungeon\_windowsnosteam\Darkest.exe

FYI: About Steam gaming platform: https://store.steampowered.com/about/

Thank you!

Karthik_K
McAfee Retired
McAfee Retired
Message 5 of 8

Re: Darkest.exe keeps being quarantined.

Hi @SpunjBaab 

 

We will investigate and update you on this.

 

Regards,

Karthik K

Karthik_K
McAfee Retired
McAfee Retired
Message 6 of 8

Re: Darkest.exe keeps being quarantined.

Hi  @SpunjBaab @DMW @hk2001 

I could see that the file has been whitelisted for McAfee. Kindly update us the current status.

Regards,

Karthik K

 

SpunjBaab
Contributor
Message 7 of 8

Re: Darkest.exe keeps being quarantined.

I can verify that when running the scan directly on the problem file, McAfee no longer quarantines it.

Thanks for your help!

selvan
McAfee Retired
McAfee Retired
Message 8 of 8

Re: Darkest.exe keeps being quarantined.


@SpunjBaab wrote:

I can verify that when running the scan directly on the problem file, McAfee no longer quarantines it.

Thanks for your help!


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