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kregbru4
Contributor
Message 1 of 3

Confused about activating subscription.

So my PC needs antivirus software. So my boyfriend bought it, but used his email. We bought it on my PC though. After everything finished, I downloaded the app through the same tab we had to buy it. Didn’t open a new tab or anything. Everything went great, but I’m confused, because it’s now saying my subscription ends in 30 days. We got the 2 yr with 5 devices subscription. Can someone help?

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2 Replies
Nagesh_G
Moderator
Moderator
Message 2 of 3

Re: Confused about activating subscription.

Hi @kregbru4 ,

We regret for the inconvenience, kindly contact our customer service for the activation issue , they will help to verify the keycard and guide you to activate the subscription and also they will help to you to update the Mcafee with latest subscription.

Regards
Nagesh G

kregbru4
Contributor
Message 3 of 3

Re: Confused about activating subscription.


@kregbru4 wrote:

So my PC needs antivirus software. So my boyfriend bought it, but used his email. We bought it on my PC though. After everything finished, I downloaded the app through the same tab we had to buy it. Didn’t open a new tab or anything. Everything went great, but I’m confused, because it’s now saying my subscription ends in 30 days. We got the 2 yr with 5 devices subscription. Can someone help? https://vlc.onl/  


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