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jubli24
Contributor
Message 1 of 2
‎10-02-2023 06:36 AM

Confused about activating subscription.

So my PC needs antivirus software. So my boyfriend bought it, but used his email. We bought it on my PC though. After everything finished, I downloaded the app through the same tab we had to buy it. Didn’t open a new tab or anything. Everything went great, but I’m confused, because it’s now saying my subscription ends in 30 days. We got the 2 yr with 5 devices subscription. Can someone help?

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1 Reply
krishna55
Moderator
Moderator
Message 2 of 2
‎10-02-2023 07:11 AM

Re: Confused about activating subscription.

Hi @jubli24,

Greetings from McAfee.

Kindly use the email address that you have used to purchase the McAfee product.

Follow the knowledge article by clicking on the link below to install McAfee.

How to download and install McAfee products

For additional help contact our support by clicking on the link below

McAfee Chat Support

Regards,
Krishnamanikandan KS

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