In case you do have an issue try
Update your dat files and scan your PC with Virusscan in Safe Mode.
To do this, tap F8 repeatedly while booting up. You'll get a boot screen with choices. Pick Safe Mode. Your PC will boot in a low resolution state as most processes won't be running. Go to "MyComputer" (XP) or "Computer" (Vista), right-click the hard drive and select "Scan" from the drop-down menu. You'll see an extra taskbar icon which will show a progress report if youhover over it.
If you think you have a virus infection on your PC do one or both of the following :
- Run the free Mcafee Stinger program from http://vil.nai.com/vil/stinger/ -
Download here latest version https://community.mcafee.com/thread/32269 ensure you attach your email to the preferences
Before you use Getsusp, you should go to this document
and download the PDF file explaining what Getsusp is and how it works, and this document
which downloads the installation guide PDF document.
If you want a second opinion, or to be on the safe side, then you can do a scan with the free versions of these tools :
Malwarebytes and SuperAntiSpyware
That said I assume you have heaps of subscription left?
What product did they ask yo to buy?