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James_Jackson
Contributor
Message 1 of 5

Charged twice

I've been charged twice for my yearly renewal, and  when I call the 866-622-3911 number I get put on hold and then my call has been dropped, This has happened several times.

James Jackson

4 Replies
Bharani_BD
McAfee Retired
McAfee Retired
Message 2 of 5

Re: Charged twice

Hi @James_Jackson 

We regret the inconvenience caused. We have sent you a private message requesting few details to contact you and proceed with the refund request. Please reply to the message with the required information.

Thanks & Regards
Bharanidharan S

RavenBrown
Contributor
Message 3 of 5

Re: Charged twice

I have not received any private messages. 

shaunwalters28
Contributor
Message 4 of 5

Re: Charged twice

I have also had this problem and can't seem to get in contact with anyone regarding this! Making me want to cancel the whole thing and go somewhere else.

LP2194
Contributor
Message 5 of 5

Re: Charged twice

Hi there I am having the same problem, I have been charged £119.99 twice 

please help it is a lot of money to miss out on

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