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RavenBrown
Contributor
Message 1 of 4
‎04-20-2022 08:36 PM

Charged twice and unable to recieve refund for second charge

I was charged twice for my yearly renewal. I tried calling customer service and they kept saying that I was only charged once even though my bank statement clearly says otherwise. I believe the issue is that I was charged through PayPal for mcafee and then by  mcafee itself. 

Also a little more notice on removing the funds from people's accounts would be nice.  

1 person had this problem.
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3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4
‎04-20-2022 11:12 PM

Re: Charged twice and unable to recieve refund for second charge

Hi @RavenBrown 

We regret for the inconvenience!

Kindly contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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RavenBrown
Contributor
Message 3 of 4
‎04-21-2022 04:27 AM

Re: Charged twice and unable to recieve refund for second charge

This just sends me to the same number I called last time. 

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shaunwalters28
Contributor
Message 4 of 4
‎09-15-2022 12:08 PM

Re: Charged twice and unable to recieve refund for second charge

Did you get this sorted I have had the same problem! 

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