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steve7
Reliable Contributor
Reliable Contributor
Message 1 of 10

Change email address

How do you change your email address?   I went to settings - personal and see my email address but there’s no way to change it.  And clicking “Reset” doesn't do anything.  

Thanks.  

9 Replies
Peacekeeper
Message 2 of 10

Re: Change email address

Click on name

click on My settings

click on email tab and you should see a red Click here to update name and email

Change and save worked for me

steve7
Reliable Contributor
Reliable Contributor
Message 3 of 10

Re: Change email address

I am in the my settings window and it says email in the field but there is nothing to click on except Save and Reset and neither one allows me to change it. 

Peacekeeper
Message 4 of 10

Re: Change email address

I see this

Clipboard.jpg

steve7
Reliable Contributor
Reliable Contributor
Message 5 of 10

Re: Change email address

I’m not getting that. 

Email is in the field and my email address is under it and “email settings” but I click on it but nothing happens.  It’s not clickable. 

Peacekeeper
Message 6 of 10

Re: Change email address

That is strange this needs the community manager to look into it

https://community.mcafee.com/t5/help/faqpage/title/contact-us

Community admin link in contacts at bottom

steve7
Reliable Contributor
Reliable Contributor
Message 7 of 10

Re: Change email address

I was able to change it using a laptop.   The previous times, I was using my phone.

Thanks for the repeated help.

 

Peacekeeper
Message 8 of 10

Re: Change email address

That is something I was not aware of thanks

steve7
Reliable Contributor
Reliable Contributor
Message 9 of 10

Re: Change email address

I've realized that happens with other sites too. Some personal account settings, even a tab/link to sign out, are missing when using a cell phone, at least an iphone.
pavohih813
Contributor
Message 10 of 10

Re: Change email address

Click Settings, and then click My Account. On the email box, type your new email address, and click Change Email. You see a confirmation message stating that your profile has been successfully updated to your new email address after the account has been changed.

MyTHDHR MyColes

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