×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pokeadotman
Contributor
Message 1 of 2

Cannot Install McAfee Total Protection

I cannot install McAfee Total Protection.  I removed the previous McAfee installation using the McAfee tool.  It continues to fail....I reported this to McAfee and they have failed to respond with upper level tech help (service request #10135675).  Lower tech help was unable resolve problem.   What do I have  to do to receive the appropiate customer help ?   I have spent over 6 hrs trying to solve this problem.  From reading the board, this software has major flaws.

1 Reply
Peacekeeper
Message 2 of 2

Re: Cannot Install McAfee Total Protection

Will ping a high level tech to get someone to assist you.

Where does the install fail? Do you connect through a proxy such as at an university?

Post your operating system and service pack version as well as is your IE up to date as well?

Any message you get also might help. How long kave you been waiting for level 2 support? Call back is usually 1-2 days i thought. no matter will flag this.

Message was edited by: Peacekeeper on 15/01/13 7:00:44 PM
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community