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Former Member
Message 1 of 2

Can't install McAfee Internet Security

Hi I have been trying to install Mcafee internet security for quite sometime but every single time it tells me that I do not have any programs under my account when I have a subscription until 2016.
May I know how I can go about to solve this problem?

Thank you!

1 Reply
Message 2 of 2

Re: Can't install McAfee Internet Security

So you went you your account here

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=CS40022  and checked what products Mcafee says you have. If it says you have what you think run the removal process as per


reboot and run


and reinstall from your account.

If the account does not show your produc=t you need to call Customer service or Technical support and get them to sort out what happened. Their contact details are in useful links tab above.

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