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NickT1
Contributor
Message 1 of 2
‎07-25-2022 01:46 PM

Can't access the support forums with Chrome

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I've tried accessing the McAfee support forums to investigate a problem with a Product Code which I entered and was verified but my subscription hasn't been extended ,but if I try through Chrome, I get this message, so I'm having to use a different browser, which works fine:

Request Entity Too Large

The requested resource
/xrusx69369/
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

1 person had this problem.
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krishna55
Moderator
Moderator
Message 2 of 2
‎07-25-2022 02:06 PM

Re: Can't access the support forums with Chrome

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Hi @NickT1,

Greetings from McAfee.

Perform the below mentioned steps to fix the error on the chrome browser.

  • Click the three vertical dots next to your profile icon, then click Settings. (top right hand corner)
  • Click Privacy and security.
  • Click Clear browsing data.
  • Uncheck Browsing History and Cached images and files.
  • Click on clear data
  • Close the browser and re open again.

Regards,

Krishnamanikandan KS

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krishna55
Moderator
Moderator
Message 2 of 2
‎07-25-2022 02:06 PM

Re: Can't access the support forums with Chrome

Jump to solution

Hi @NickT1,

Greetings from McAfee.

Perform the below mentioned steps to fix the error on the chrome browser.

  • Click the three vertical dots next to your profile icon, then click Settings. (top right hand corner)
  • Click Privacy and security.
  • Click Clear browsing data.
  • Uncheck Browsing History and Cached images and files.
  • Click on clear data
  • Close the browser and re open again.

Regards,

Krishnamanikandan KS

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