I'm trying to reinstall. But I can't. When I open the exe file I am told I have to restart the computer. I've restarted many times and I still can't install. I've removed all old elements of McAfee, using both Control Panel uninstall and the MCPR program. And even after that reboot after MCPR I still cannot reinstall. Help please.
The reasons for an installation failure can be many, such as conflicting software, no Internet connection, corrupted installation etc.
Otherwise it may be better to contact Technical Support directly: Technical Support & Customer Service
I just posted this on another discussion.
- enable seeing hidden files just in case
- open your C Drive and search for "mcreboot". It would take awhile but eventually the little sucker must appear. Delete it.
- run your mcafee installation again
Note: On some occasions you wont be allowed to delete it in normal mode so you would have to boot into safe mode.
-.download SysInternals AutoRuns Tool. Autoruns for Windows Be careful though. When you unzip the contain the the "Autorunsc" is for the server version.
- Run Autoruns.exe as administrator
- search for mcreboot
- un-check it so it wount auto start
- run mcafee installation again.
Remove the program from Windows. To do this, go to your Control Panel (from the Start menu) and select "Add or Remove Programs." Select the McAfee software you wish to reinstall and click "Remove" or "Uninstall."
This is an outdated thread.Marking it as 'Assumed Answered' and locking it.
Also it makes me wonder why a *Employee* from Intel/McAfee would need to ask such a question?
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: