When I start my Dell 2350 running Windows 8.1, I log in but then get a black screen. F8 and F11 keys do not work. I can do F2 and F12. I can also get to the Task Manager but nothing else. I think I have a virus but can't get into the machine to see anything. Any ideas?
I don't think this has anything to do with your McAfee software but of course one never knows. Short of asking Technical Support for help (free by phone or online chat - see link below) all I can suggest is try either of the following:
http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html - you wont lose any data
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html - you will lose all your data.
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
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