I tried deabling the firewall, i tried not installing mcafee's firewall, i tried just installing the antivirus part of the suite all with the same results
I feel it is something netzero provides that clashes. Can you try a chat with Technical support and see what they say? If necessary ask for an escalation. call back.
The link to tech suport in useful links tab above
I have two other computers using different anti virus programs ( one computer running trend and the other running kaspersky) and neither of them are having any problem with netzero. all three computers running xp pro w/sp3
if i install mcafee from the disc the only problem i have is activating until i update mcafee. this tells me that it is mcafee. just like the last 4 years.
I seem to remember a comment here that netzero software affects Mcafee that is whay I suggested the chat option. It is beyond mod capability sorry.
the only problem with trying to "chat with tech support " is with McAfee running i cannot connect to the internet. every time that i try to connect right after password is excepted my computer reboots.
if it is netzero why for the past 4 or 5 years when a conflict between netzero and the new version of McAfee happened it was McAfee who had to fix their end to make it work? in fact one year the Ex Brit ( i see that he is still around ) found the fix for the conflict.
sorry i do not have the link it has been over a year now.
i tried again all of the suggestions that have been made in this link and nothing seems to help.
the only time that i am not having a conflict between McAfee and Netzero is when either i do not have McAfee installed or if i install it from the CD and do not update. as soon as i either up date to current data or do install it on line i start having the problem.
the problem being everytime that my internet provider ( Netzero) connects with the internet my computer reboots.
it is looking more and more like the only way that i am going to get this fixed is to install either Kaspersky, Bittdefender, or one of the other antivirus programs that are available.
1 set firewall to defaults.
2. Open event viewer ie right click My computer and choose manage. Open the event viewer and see if you see any Windows file protection errors.
I solved the problem. I uninstalled all Mcafee products and installed a competitors product. No more BSOD. No more Mcafee.
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