This makes three people that I am aware of with dialup access issues related to McAfee. The cases are:
Myself - Using XP SP3 with both CompuServe (CS2000 and Dialer) software as well as a test using Juno. In all cases , part way in the connection process , the system freezes completely , but no BSOD.
CS2000 user (reported in their forum) - The user did not get the freeze or BSOD , but rather the connection process stopped part way through and then the system auto rebooted. Also using McAfee and XP.
Bob2011 (details above)
All of the issues seem to have started with a major update back in late May or early June.M on 8/6/11 8:26:13 PM EDT
I will try calling...
Dell Dimension 8200, circa 2002
MS Windows XP Home, Version 2002, SP3
First BSOD after restart following install of new McAfee download (there is another image following this one)
Restart and then this BSOD
I can't see a way to attach the min-dump file or I would.
here,u will find the tool that will fix this issue...go for the free scan option
do not panic!this is no malware
right here is some info:
Check if you have an atheros driver network cardor wireless driver installed. These MUST be updated to the most recent version.
Also , please check the following ;
Be careful Mcafee and registry cleaners can cause issues such as an idispatch error.Message was edited by: Peacekeeper on 7/08/11 6:10:49 PM
So mom calls mcafee tech support to talk about the problem. They end up telling her to try the restore defaults button. This works but only for that session. Everytime she restarts her computer she has to "restore defaults" within mcafee to get online.
What defaults are restored by this? How do we fix this permanently?
No she does not have an Atheros modem. She has a dell dimension 4550 from 2003 vintage. build data below:
Base : Pentium® 4 Processor at 2.66GHz w/533MHz front side bus/ 512K L2 Cache
Floppy Drive and Additional Storage Devices: 3.5 in Floppy Drive
Mouse : Logitech® Optical USB Mouse
CD or DVD Burner for 2nd bay: 48x CD-RW Drive with Roxio's Easy CD Creator®
Sound Card : SoundBlaster Live! 5.1 Digital Sound Card
Optional Support Services: Express Tech Support,3 Years
Security Software : Dell SecurityCenter by McAfee, 90-day introductory offer
Limited Warranty, Services and Support Options: 3 Year Limited Warranty plus 3 Year At-Home Service
Software Bundles : Microsoft® Works Suite 2003 with Money 2003
Operating System: Microsoft® Windows® XP Home Edition
Memory : 512MB DDR SDRAM at 333MHz
Monitors: 17in (16.0 viewable,.25dp)M782 Monitor
Keyboard : Dell® Quietkey® Keyboard
Digital Music: Dell Jukebox powered by MUSICMATCH
Speakers : New Harman Kardon® HK-206 Speakers
Hard Drive: 60GB Ultra ATA/100 7200RPM Hard Drive
Network Interface : Integrated Intel® Pro 100 M PCI Ethernet Network Card
CD or DVD Drive: 16 Max DVD-ROM Drive
Digital Photography : Dell Picture Studio, Image Expert Standard
Modem: 56K PCI Telephony Modem
Video Cards : 64MB DDR NVIDIA GeForce4 MX™ Graphics Card with TV-Out
Ok not the driver that I thought could be something else that is loaded.
I will see what can be done. Be back later
She is restoring defaults for mcafee's firewall if that helps. Windows firewall is turned off.Message was edited by: momshelper on 8/11/11 10:29:41 PM CDT
I seem to be haveing almost the same problem but with me every time that i connect to the internet via netzero my computer reboots.
i have tried all of these fixes to no avail. the only reason that i am still using McAfee on one of my computers is because it was a present from a friend of mine. my other computers are running different AV programs ( 1 with trend and the other with Kaspersky) i am having NO problems with either of these programs or computers so IT IS McAfee causeing the problem.
it seems for the past 4 years i have had trouble with McAfee working with my Internet Provider.
Did you read this post?
Netzero seems to be a common issue
See if that solves anything.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: