Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2


Every now and then, on my MOzilla Firefox browser, I get a web-site popping up with the name something like BESNOWED.STREAM. It then says it's a Microsoft support site and that something is attacking my computer and stealing stuff. It gives a phone number to call and won't let me access the machine.

I always turn off the computer and restart and it goes away. McAfee scans don't detect anything wrong.



Labels (1)
Tags (1)
1 Reply
McAfee Retired
McAfee Retired
Message 2 of 2


It is likely that the browser has been hijacked. Are you seeing this on other browsers? Please run our GetSusp tool and see if it picks up anything suspicious

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community