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Astigarnold
Contributor II
Message 1 of 3

Auto-Renewal Refund Request Philippines

Hello team!  I need help regarding refund for the auto-renewal subscription.  I am in the Philippines and could not access any 1-800 number they are giving me.  Please help.

2 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 3

Re: Auto-Renewal Refund Request Philippines

Hi @Astigarnold 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1800-1441-0188 or connect using the below link.

McAfee Consumer Support

Regards
Hari Durairaj

Astigarnold
Contributor II
Message 3 of 3

Re: Auto-Renewal Refund Request Philippines

Thanks for the reply, sir...  But I have no means other than asking my brother in the US to give them a call.  I just hope there is an email where I can direct this concern than worry about this.  The amount billed isn't just a small amount.  I am sure other customers are complaining about the same issue.

I hope there is some other way...

 

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