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mattthumper
Contributor
Message 1 of 2

Another Thread on Fails to Install

Hello,

The installation of Mcafee keeps failing.


I have previously had it installed and running on this computer in the past.

Whether I do a 'Typical' or 'Custom' install it just disappears after I hit the 'Next' button.

Another day I ran it it came up and asked me for my email address and password (to the McAfee account).
Then it asked me which of my two available McAfee products I wanted to install (3-User McAfee Internet Security or McAfee SecurityCenter).

Well, neither one works because when I select one and press "Next" the install window disappears
and the installation apparently fails.

Is there a problem with DMSetup.exe?

Why won't it install?

This is an XP machine.

Thanks,

Matt

1 Reply
Dinz
Former Member
Message 2 of 2

Re: Another Thread on Fails to Install

Hi Matt,
Provide some information about the computer as it would help in diagnosing the problem,
What operating system are you using  Windows xp/vista ?
What is the internet explorer version and cipher strength (open IE - click help - click about internet explorer) ?
How old is the computer?

Regards,
Dinesh K
Mcafee Online community moderator

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