I bought Lenovo Laptop and I got 1 license of Mcafee Antivirus Plus as complement. But after installation it goes for activation and gets stuck. Please help me out.
Attached is screenshot
McAfee relies on IE being able to connect to the Internet with no problem so try this:
Open IE9 and go to Tools/Internet Options/Advanced and click Reset. OK any prompts then close IE.
Reopen it and go to Tools/Manage Add-ons and re-enable any you need.
Try activating again.
If that fails try phoning Technical Support - it's a free call, or use online chat and linked through Useful Links at the top of this page.
1) IE should be default browser
2) Java should be installed.
Was the computer new when you bought it and when did you buy it? It's quite possible they gave you an out of date software version. Does it indicate a version or year on it? I would try support again as they normally don't put people on hold that long. The connection must have broken.
Is the McAfee Preinstalled on the Lenovo PC or you installed through CD ? Do you have any Product Key / Activation Key for this McAfee ?
Through CD. Product Key: number erased by Moderator for security please communicate personal info via private message
CD Part# 770-1890-96
SO#: SO1104514Message was edited by: Ex_Brit on 05/01/13 6:22:10 EST AM
Do you have account on McAfee.com?
Thanks all for not helping me out monday i'm going to buy kaspersky. And will make sure no one in our office renews there mcafee.
Patience, as my mother used to say, is a virtue. Karthik probably had days off and as everyone here volunteers their time anyway help isn't always instant. Sorry I wish it could be otherwiise. Did it ever occur to you to contact Customer Service directly? If they can't help they can connect you with Technical Support.
See this page for India: http://service.mcafee.com/faq/country.html
There is also online chat support and it's all free of charge.
If you go to Kaspersky, I trust you will afford them some leeway. Good luck.
.Message was edited by: Ex_Brit on 06/01/13 5:15:40 EST AM
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