Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 3


I have just renewed my McAfee Subscription, and ever since I did, it is telling me my Account is over its size limit = Account Error 3!!!

What do I do???????????????


2 Replies
Message 2 of 3

Re: AccountError3

It appears that the Customer Service website is down at the moment which may be something to do with it.   It and the Technical Support site have both been having problems for the last 48 hours and they are working on it.

I can't access it myself at the moment so I suggest giving Customer Service a call, it's free, all you'll need to give them is the registered email address on the account: 

This hopefully works OK:

For N. America:  You may call toll-free 1-866-622-3911 6am - 6pm Pacific Time, select the option that best meets your needs, and they will be able to assist you.  Or 1-866-897-9325 press 4 then 0 for direct access.

Message was edited by: Ex_Brit on 17/04/11 10:39:32 EDT AM
Former Member
Message 3 of 3

Re: AccountError3


Are you still getting the account error 3 . Does it says any prompt regarding McAfee Online back up !!!!


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community