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SEBDET1
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Message 1 of 2
‎01-15-2022 08:18 AM

remboursement paiement automatique

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Bonjour J'ai un abonnement pour le MCafee Live Safe. L'abonnement a été renouvelé automatiquement le 20/10/2021 (nr CS2884278835). Cependant je constate qu'un nouveau montant a été ajouté sur ma carte de crédit le 11/01/2022 référence CS2938591508. Je ne dispose que d'un abonnement et je conteste ce montant. Après vérification, je constate également qu'un autre montant a été prélevé le 11/01/2021 référence CS2668550250. Pourriez-vous faire le nécessaire pour le remboursement?

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Allwyn_GI
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Message 2 of 2
‎01-15-2022 09:17 AM

Re: remboursement paiement automatique

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Bonjour @SEBDET1,

Nous sommes extrêmement désolés pour la gêne occasionnée, nous vous recommandons de contacter notre support en semaine pendant les heures ouvrables en accédant au lien de support ci-dessous.

Lien d'assistance

Numéro d'assistance : 01 70 20 00 08

Remarque : Nous avons utilisé Google Translate pour publier ce message.

Salutations,
Allwyn I

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Allwyn_GI
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Message 2 of 2
‎01-15-2022 09:17 AM

Re: remboursement paiement automatique

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Bonjour @SEBDET1,

Nous sommes extrêmement désolés pour la gêne occasionnée, nous vous recommandons de contacter notre support en semaine pendant les heures ouvrables en accédant au lien de support ci-dessous.

Lien d'assistance

Numéro d'assistance : 01 70 20 00 08

Remarque : Nous avons utilisé Google Translate pour publier ce message.

Salutations,
Allwyn I

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