cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
stevenrz
Level 7
Report Inappropriate Content
Message 1 of 2

customer service unavailable in france by chat or by phone

customer service unavailable in france by chat or by phone i need to deactivate the licence to use the antivirus on my new pc, it says the service is available from 9 to 6pm but you can't click on chat or phone, you can't only click on the community which i have done before and i got a help text saying that i need to contact the customer service which is not available

good day to you & thank you for your help

1 Reply

Re: customer service unavailable in france by chat or by phone

Hi @stevenrz 

Greetings from McAfee.

We recommend that you contact our consumer chat support using below link

https://service.mcafee.com/?utm_source&page=shell&shell=contact-support&contact-support=cs-contactop...

Kindly check if this link works.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community