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Michel52
Contributor III
Message 1 of 6
‎12-09-2021 03:35 PM

VPN

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Hello to the whole team!

I would like to mention that since today's product update, McAfee Total Protection, the VPN is horribly slow or even null, it doesn't work at all. If you could pass the information to the developers, you would be very kind. Thank you!

Translated by deepl online

1 person had this problem.
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1 Solution

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Bharani_BD
McAfee Retired
McAfee Retired
Message 5 of 6
‎12-13-2021 10:37 PM

Re: VPN

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Hi @Michel52 

Due to the nature of this issue we would like to contact you and assist you further. We have sent you a private message requesting few details. Please reply to the message with the required information to proceed further.

Thanks & Regards
Bharanidharan S

View solution in original post

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5 Replies
Bharani_BD
McAfee Retired
McAfee Retired
Message 2 of 6
‎12-09-2021 08:52 PM

Re: VPN

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Hi @Michel52 

Please let us know the speed of your network connection, McAfee version installed and share us a screen shot of the VPN page to assist you on the issue.

Thanks & Regards
Bharanidharan S

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Michel52
Contributor III
Message 3 of 6
‎12-10-2021 08:03 AM

Re: VPN

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Hello @Bharani_BD !

I sent you an email. I don't know how to send you multiple screenshots around here. Thank you!

Michel

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Michel52
Contributor III
Message 4 of 6
‎12-10-2021 08:20 AM

Re: VPN

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Ouuppsss! I forgot to send you the McAfee's product version.  See Attachment please

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Bharani_BD
McAfee Retired
McAfee Retired
Message 5 of 6
‎12-13-2021 10:37 PM

Re: VPN

Jump to solution

Hi @Michel52 

Due to the nature of this issue we would like to contact you and assist you further. We have sent you a private message requesting few details. Please reply to the message with the required information to proceed further.

Thanks & Regards
Bharanidharan S

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eifcgn24
Contributor
Message 6 of 6
‎10-28-2022 08:26 AM

Re: VPN

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hello? what was the problem? I have the same problem. Since recently the vpn connection is almost zero. When I turn off VPN, the internet is fast.

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