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Contributor III
Message 1 of 3

True Key Latency (I know why)

Hello to the whole team !

I know why true key is slow (latency). It's because of the Nvidia graphics drivers among others. More graphics driver is heavy and requires an advanced configuration (3D parameters), he's slows down.

If you can pass the information to the developers, that would be great. 

Thank you!



2 Replies
Message 2 of 3

Re: True Key Latency (I know why)

Hi @Michel52 

We regret the inconvenience caused.

Please let us know the following to assist you better with the issue.

  1. let us know if the issue is specific to a browser
  2. Please try clearing the cookies and tracker from your browser
  3. Kindly try to accessing True key using alternate browsers
  4. If issue persist after performing above steps, please share the operating system details and browser version details.

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Sudharsanam G

Contributor III
Message 3 of 3

Re: True Key Latency (I know why)

Hello @Sudharsanam_G1 !

I sent you a private message since here I can't see my answer and I don't know why.


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