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Michel52
Contributor III
Message 1 of 2
‎12-10-2021 06:40 PM

True Key |Identity Protection on the McAfee's site

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Hello to the whole team!

True Key doesn't work well when I want to check for data leaks on the McAfee site. 

In this photo, look at the length of my password

Données.png

I click on the identity protection

Protection identité.png

I choose the correct password

choisir le compte.png

... and here is what True Key answers me

Indéfinis.png

However the good data is well recorded but it doesn't work and I don't know why. Can you pass the information to the developers please? Thank you!

 

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Kumar_suman
Moderator
Moderator
Message 2 of 2
‎12-11-2021 12:52 AM

Re: True Key |Identity Protection on the McAfee's site

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Hi @Michel52 ,

Greetings from McAfee.

We are really sorry for the inconvenience caused. I have sent you a private message. Kindly revert back with the required details to investigate and resolve the issue.

Regards,

Kumar

 

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Kumar_suman
Moderator
Moderator
Message 2 of 2
‎12-11-2021 12:52 AM

Re: True Key |Identity Protection on the McAfee's site

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Hi @Michel52 ,

Greetings from McAfee.

We are really sorry for the inconvenience caused. I have sent you a private message. Kindly revert back with the required details to investigate and resolve the issue.

Regards,

Kumar

 

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