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Michel52
Contributor III
Message 1 of 3
‎12-07-2021 05:55 PM

Tracer removal

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Hello !

I have a "biiiggg" problem with this tool. I explain.

I have two antivirus programs installed on my PC, McAfee Total Protection and Iobit Malware Fighter. Malware Fighter deleted two scripts from my browser saying that these scripts slowed down my pc, I asked to remove them but what I didn't know was that these scripts belonged to McAfee, so I can't no longer delete the tracers, I only have a blank page. I try to reinstall it but the installation refuses my license key. Do you have an idea to successfully reinstall it?

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Michel52

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1 Solution

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Sudharsanam_G1
Moderator
Moderator
Message 2 of 3
‎12-07-2021 07:55 PM

Re: Tracer removal

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Hi @Michel52 

Greetings from McAfee!

We regret to inform that it is not advisable to use multiple antivirus program in a computer as they will conflict with each other. kindly follow the below articles for reinstallation of McAfee on your computer.

How to remove McAfee products from a PC that runs Windows

How to download and install McAfee consumer products

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

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Sudharsanam_G1
Moderator
Moderator
Message 2 of 3
‎12-07-2021 07:55 PM

Re: Tracer removal

Jump to solution

Hi @Michel52 

Greetings from McAfee!

We regret to inform that it is not advisable to use multiple antivirus program in a computer as they will conflict with each other. kindly follow the below articles for reinstallation of McAfee on your computer.

How to remove McAfee products from a PC that runs Windows

How to download and install McAfee consumer products

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

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Michel52
Contributor III
Message 3 of 3
‎12-07-2021 11:11 PM

Re: Tracer removal

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Hello !

Thank you for your reply. Everything is working wonderfully. Thanks again.

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