Hello to the whole team !
I tried to get technical support in French yesterday by phone but I was always transferred to the menu from where I have no possibility of pressing a key to speak to an agent in french.
I tried with the chat too but for some reason I don't have access to the chat. I click on the chat but nothing happens. An idea?
We are sorry for the inconvenience. Please try accessing the chat portal through a diferent device and check. Also please let us know if you have tried contacting our support in any other alternate number.
Hello Magesh !
Unfortunately, I don't have any other devices, I only have my pc so I can't check if the chat working.
Here is McAfee's number, the one I have: 1-866-622-3911
Do you have another McAfee phone number for french support?
I don't speak English at all, I use Google translator.
in the French community section there was a posting this week from another user.
a Mcafee moderator has replied in there and with a phone number for French support.
maybe this number could be of help for you ?
the posting can be read here;
hope this helps ?
Veuillez, s'il vous plaît, trouver ci-dessous le numéro du Service Client Français :
et pour vous connecter au chat, il faut aller sur www.mcafee.fr > Support > Support client > et là vous pouvez choisir par quelle manière et pour quel type de problème vous voulez contacter le Service Français.
Nous restons à votre disposition !
Service Client McAfee
Salut petyo_b !
C'est exactement ce que j'ai toujours fait pour le chat mais merci quand même. Pour le numéro de téléphone, je suis au Canada, dans la province de Québec. Ce numéro m'est inutile. J'ai oublié de donner ma localisation dans mon message précédent, désolé!
sorry that my previous post could not help you.
since you indicate location Canada and French language i changed my own settings to see what came up for your location.
the number i have in display for location Canada and French language is;
866 694 8802
can this number be of help perhaps ?
Hello cyberdude !
Sorry but no. This number is Intel Security. And for some reason I can't access McAfee's chat on the internet. When I click on the chat, nothing happens. I disabled all of my browser guardians and it's still the same. It is very difficult to find french support at McAfee.
thank you for the update.
unfortunate i don't have more options to assist you.
when i visit the website for support now the button for phone support is now inactive since the office is now closed.
so it is dificult to check now for me.
in the meantime i will try to sent a mcafee moderator a private message to assist you and hope there comes a respons...................
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