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Gabriel34
Contributor
Message 1 of 2
‎04-17-2023 03:11 AM

Prélévement et prix

 Bonjour,

 

Je suis abonné chez vous depuis 2015 j'ai eu aucun problème jusqu’à aujourd'hui ou je vois un prélèvement automatique d'un montant de 129.50 euro.

 

C'est un scandale de faire des prélèvement et de rajouter des bonus comme votre VPN qui est nul car il bloque toutes les communications "Discord" qui une fois mis en place impossible de communiquer.

 

J'ai donc fait opposition à votre prélèvement  car impossible de contacter le service communication comme par hasard!

 

si le prélèvement est quand même effectuer je souhaite un remboursement immédiat payer 129.50 euro pour un anti virus faut pas abusé non plus ! à la base quand j'ai commencé c'était à 65 euro pour l'année maintenant c'est presque 100 euro et la vous rajouter en plus votre VPN ! pour monter jusqu'à 129.50euro !

 

Je ne souhaite pas votre VPN ! votre protection me suffisait clairement et pas besoin de bonus en plus ! si vous ne faite rien je me désabonnerai de chez vous et je souhaite que toutes les personnes dans mon cas face la même démarche !

 

Si il y a aucune démarche au prêt de vous je contacterai mon service juridique ! la vie est déjà assez cher pour que vous en rajouter en plus !

 

En espérant une réponse favorable !

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1 Reply
Hari_durairaj
Moderator
Moderator
Message 2 of 2
‎04-17-2023 04:29 AM

Re: Prélévement et prix

Salut @Gabriel34 

Nous sommes désolés pour la gêne occasionnée !

Nous avons envoyé un message personnel. Veuillez revenir avec les détails demandés pour vous aider davantage.

Alternativement, vous pouvez toujours contacter le support de chat en utilisant le lien ci-dessous pour une assistance immédiate.

Assistance McAfee

Salutations,
Hari Durairaj

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