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AFZALHP
Contributor
Message 1 of 3
‎09-20-2023 12:04 AM

PRELEVEMENT SANS AVERTIR

Bonjour,

J'ai été débitée le 07/09/2023 par votre entreprise sur ma carte visa de l'opération suivante, pour un montant de 129,95 euros sans mon consentement : CARTE x-0231 – MCAFEE Irlande LTD. Je m'oppose à cette opération, que je n'ai pas autorisé et pour laquelle je n'ai pas été prévenue. Aussi, je vous demande de bien vouloir procéder au remboursement sur mon compte de ce montant de 129,95 euros SVP.

Date : 7 Septembre 2023
Numéro de facture : PL3347234277
Détails de l'achat: McAfee LiveSafe
Numéro de transaction: 6F772979XL7982946 
 

Bien à vous,

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2 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 3
‎09-20-2023 03:54 AM

Re: PRELEVEMENT SANS AVERTIR

Hi @AFZALHP 

Greetings from McAfee.

Sorry for the inconvenience caused.

We're sorry to inform you that we don't have an option to initiate refund through the community. Kindly click on the below link for the chat support.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat


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AFZALHP
Contributor
Message 3 of 3
‎09-28-2023 01:04 AM

Re: PRELEVEMENT SANS AVERTIR

Bonjour,

Tout c bien passé après avoir téléphoné au service remboursement. Mon compte PAYPAL était crédité immédiatement. 

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