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Ulca30
Contributor
Message 1 of 2
‎09-13-2022 12:38 AM

PC portable ne sort pas de veille

Bonjour,

Mon PC portable DELL ne sort pas de veille. Il y a bien le bruit caractéristique de démarrage mais l'écran reste noir. Je suis obligée de faire 1 arrêt forcé.

DELL m'a fait télécharger le BIOS mais pas d'amélioration.

Je me demande à présent si ce n'est pas McAfee qui bloquerait quelque chose.

Quelqu'un a t'il déjà eu ce problème ?

Quelle est la solution ?

Merci par avance pour votre aide.

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1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2
‎09-13-2022 01:35 AM

Re: PC portable ne sort pas de veille

Salut @Ulca30 

Salutations de McAfee !

La ligne d'assistance pour le français n'est ouverte que pendant les heures ouvrables, veuillez donc les contacter pendant les heures ouvrables. Ils vous aideront dans le traitement de votre demande.

Assistance : 02 2750703

Alternativement, vous pouvez toujours contacter le support de chat en utilisant le lien ci-dessous pour une assistance immédiate.

Assistance McAfee

Remarque : Nous avons utilisé le traducteur Google pour traduire le message ci-dessus

Salutations,
Sudharsanam G

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