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Claivinz
Contributor II
Message 1 of 3
‎09-13-2023 12:11 PM

McAfee version 16 qui ne se met pas a jour sur la dernière version !

Bonjour j'ai McAfee version 16 qui ne se met pas a jour sur la dernière version, la version de McAfee sur mon ordinateur secondaire est plus récente et je voudrais savoir comment se fait il que mon McAfee ne se met pas a jour sur la dernière version. J'ai cliquer sur rechercher les mises à jour et McAfee me dit qu'il est sur la dernière version pourtant les deux McAfee de mes deux PC sont différentes au niveau des options ! Une idée ? Dois-je réinstaller McAfee ? 

Merci beaucoup pour vos retours 🙂

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2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3
‎09-13-2023 12:34 PM

Re: McAfee version 16 qui ne se met pas a jour sur la dernière version !

Salut @Claivinz 

Salutations de McAfee.

Nous sommes désolés pour la gêne occasionnée, nous vous demandons de contacter notre support client McAfee en utilisant le lien ci-dessous ou en envoyant un e-mail à frenchsupport@mcafee.com pour obtenir de l'aide.

Assistance par chat McAfee

Salutations,
Édouard Franso

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Claivinz
Contributor II
Message 3 of 3
‎09-13-2023 03:52 PM

Re: McAfee version 16 qui ne se met pas a jour sur la dernière version !

Bonjour et merci pour vos retours, j'ai finalement retélécharger le .exe de McAfee via mon compte et j'ai pu mettre la dernière version de McAfee, espérant que les prochaines mises à jour automatique se feront correctement, la version qui posé problème était la version 16.0 et je suis actuellement sur la version 16.111 !

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