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sylvie981
Contributor
Message 1 of 2
‎07-07-2020 02:19 PM

Annulation d'un renouvellement automatique

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J'ai présentement 2 anti-virus Mcafee: soit Antivirus Plus et le Total protection

Donc je veux annuler un des renouvellement soit le Antivirus Plus qui a passé sur ma carte de crédit le 22 juin.  Je désire d'obtenir un remboursement pour ce produit

Le renouvellement de l'antivirus Le Total protection a passé sur ma carte de crédit le 2 juillet.  Je désire de le garder.

Donc de quelle façon que je dois procéder pour obtenir le remboursement?  J'ai essayé de téléphoner au 1-866-622-3911 seulement en anglais...  Je ne parles que le français

 

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Madhan
McAfee Retired
McAfee Retired
Message 2 of 2
‎07-07-2020 03:10 PM

Re: Annulation d'un renouvellement automatique

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Bonjour,

Nous vous prions de bien vouloir contacter notre support en accédant au lien ci-dessous et ils pourront vous aider avec votre demande de remboursement.

Support McAfee.

Vous pouvez également contacter l'assistance par téléphone. Veuillez trouver le numéro de contact ci-dessous pour l'assistance en français.

01 70200008

Nous vous demandons également de contacter pendant les heures et jours ouvrables, si vous ne pouvez pas joindre maintenant.

Cordialement,
Madhan M

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1 Reply
Madhan
McAfee Retired
McAfee Retired
Message 2 of 2
‎07-07-2020 03:10 PM

Re: Annulation d'un renouvellement automatique

Jump to solution

Bonjour,

Nous vous prions de bien vouloir contacter notre support en accédant au lien ci-dessous et ils pourront vous aider avec votre demande de remboursement.

Support McAfee.

Vous pouvez également contacter l'assistance par téléphone. Veuillez trouver le numéro de contact ci-dessous pour l'assistance en français.

01 70200008

Nous vous demandons également de contacter pendant les heures et jours ouvrables, si vous ne pouvez pas joindre maintenant.

Cordialement,
Madhan M

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