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Di_Altezzo
Contributor
Message 1 of 3
‎01-13-2019 05:17 AM

transferring license to another PC

Hi, together with my new PC I recieved a pre-installed 30 days license. I have already activated this license with the same email address then on my old PC.

The problem is that I don't know my old login name , so now I don't know how to uninstall and transfer the license.

So how can I find my old Mcafee login name on my old PC ?

Thanks for your help !

Best regards,

Werner Van Hooghten

Belgium

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2 Replies
sivasubramanian
Moderator
Moderator
Message 2 of 3
‎02-01-2019 08:49 PM

Re: transferring license to another PC

@Di_Altezzo 

Sorry for the delayed response. Please follow our article How to recover your My Account email address or password which will help you to reset the password for the email address used for installation/activation.

To remove the McAfee software from the old PC follow the steps from our article -  How to remove McAfee products from a PC running Windows

To install on the new PC follow the steps from our article - How to download and install McAfee consumer products

Regards
Siva

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joacof14
Contributor
Message 3 of 3
‎11-20-2022 11:03 AM

Re: transferring license to another PC

Hello,

 

I purchase a 10 devices license which includes 5 vpn ones. I haven't found a way to manage which of my 10 devices get the VPN. 

Also on my list of devices I still see devices years old and without any use. I also haven't found any way to remove them. 

Please help, 

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