i excluded a program but mcafee is stopping it

[Johnys]

so i excluded a program by going to real time scanning and putting the panel there that stopped from quarantining it and i wen to the firewall settings then to internet connections for programs and edited it on incoming and outgoing open to all devices and net guard off but when i launch the program MacAfee stops it and says "we stopped something dangerous we caught something trying o hijack one of your apps font worry we took care of it" so MacAfee stops the program how do i make it so it doesn't

[Hari_durairaj · Accepted solution]

Hi @Johnys 

We are sorry for the inconvenience caused. The McAfee application is working as per design and the executables are quarantined as per the mentioned functionality. We could try to submit the executable file and check for false positive. Please use the below article to submit the executable file for false positive review.

How to submit false positives to McAfee

Regards,
Hari

[Randaddy]

Me too . . . I'm getting very frustrated with McAfee

Please Stop Removing my Exclusions !

With every release of Office 365 McAfee removes my exclusion 

Constantly restoring my Exclusion for Microsoft Access is getting tiresome and frustrating.

Or provide a prompt and  easy way to continue to keeping the Exclusion in effect.

Or provide a choice to make the exclusion permanent.

[Venkat_YM · Accepted solution]

Hi @Randaddy 

Greetings from McAfee.

This could be an actual threat. We recommend you to run the McAfee Malware Cleaner and update us the outcome.

McAfee Malware Cleaner

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat