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Aussie
Contributor
Message 1 of 8

mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

mcafee won’t turn firewall on, on mac on mac sonoma 14

7 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 8

Re: mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

Hi @Aussie 

Sorry for the inconvenience caused.

Please refer our below article to help you on this issue and let us know how it goes.

McAfee Firewall is non-responsive on macOS

If this information is helpful kindly give your kudos.

Regards,
Venkat

Crutch
Contributor
Message 3 of 8

Re: mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

I don't mean to hijack this post but I took experienced this issue with the product on both mine and my wife's MacBook Air. I contacted McAfee via the phone. Its been over a month and today they still say this is a problem of McAfee's to work.

The issue is I was just charged for a yearly prescription for the service with no end in sight to fix this issue. I was on the phone at least 2 times over the past couple of months to correct it but the final answer is its McAfee's to resolve.

nethan
Contributor
Message 4 of 8

Re: mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

There is an update released to fix this issue...try calling the support team for Mac

Crutch
Contributor
Message 5 of 8

Re: mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

Nathan,

I did again already today after 3 weeks of nothing. They tell me it's their issue and I'll have to wait until they get it fixed on their end. What bothers me is they charged my card for another year of service this past weekend.

Venkat_YM
Moderator
Moderator
Message 6 of 8

Re: mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

Hi @Crutch 

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

Crutch
Contributor
Message 7 of 8

Re: mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

That's secondary to my issue. My main concern is getting the product to work. I can't be the only one with this issue and all they give me is its on McAfee to fix it. But no ETA.

Venkat_YM
Moderator
Moderator
Message 8 of 8

Re: mcafee won’t turn on firewall on mac on mac sonoma 14.1.1

Hi @Crutch 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

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