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lmardis
Former Member
Message 1 of 2

McAfee Total Protection Firewall problem and I need help

I installed some new cartridges for my printer...they are the right cartridges for my Lexmark X5650 but having problems printing.   I ran the printer wizard and it tells me that the firewall, McAfee Total Protection, is blocking two .exe files that it needs in order to work. It tells me that I need to do something with the access list in order for McAfee firewall to unblock the two files. I have no idea how to find the access list in McAfee and I probably would not even know what to do once I found it.  Is there an access list and if so where would I find it? 

OS  Windows 7 the two files are:    lxducom.exe and lxduwbgw.exe

Thanks!

1 Reply
exbrit
MVP
MVP
Message 2 of 2

Re: McAfee Total Protection Firewall problem and I need help

Moved this to Personal Firewall.

Open the software interface and click Web and Email Protection > Firewall > Internet Connections for Programs - this takes a while to load. (Hint: click the word Program at the top of the list to rearrange them alphabetically)

Add those if they aren't there already or Edit them if already there to make sure they have full permission and try experimenting with toggling off or on the Net Guard.

Normally the simple act of changing an ink cartridge shouldn't even involve these settings so you may wish to ask Technical Support for help if this doesn't help.  It's free by phone or online chat and linked below:

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