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kathie
Former Member
Message 1 of 7

How do I turn off McAfee firewall and turn on Windows firewall

I am currently having issues with windows and my internet connection. When I troubleshoot for connectivity, the message is "your computer appears to be correctly configured,but the device or resource(DNS server) is not responding.

Microsoft want me to disable McAfee firewall. Since I am not comfortable being online without a firewall, I need to know how to disable McAfee firewall and then enable Windows firewall.  I have McAfee Antivirus Plus

6 Replies
exbrit
MVP
MVP
Message 2 of 7

Re: How do I turn off McAfee firewall and turn on Windows firewall

Open SecurityCenter

Click Web and Email Protection

Click Firewall and turn off there and tell it for how long.

Windows Firewall should start by itself, although a reboot may be needed.

If not I need to know what operating system this is.

kathie
Former Member
Message 3 of 7

Re: How do I turn off McAfee firewall and turn on Windows firewall

Thank you!!!  I rebooted and it looks like Windows Firewall is enabled.   Disabling McAfee's firewall has now allowed me to maintain my internet connection instead of Window's thinking that I was no longer connected (although I was)

exbrit
MVP
MVP
Message 4 of 7

Re: How do I turn off McAfee firewall and turn on Windows firewall

You're welcome.  However you really should contact Technical Support about this because Windows Firewall isn't quite as secure as a software one.   Your connection should work automatically with it on.

The link is below and it's free by phone or online chat.

Toronto ▪ Canada
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logicalpro
Former Member
Message 5 of 7

Re: How do I turn off McAfee firewall and turn on Windows firewall

I have turned off Mcafee Firewall but Windows firewall says it is being controlled by McAfee and wont turn back on

Windows 10 Pro x64 1607 and up to date with updates

catdaddy
MVP
MVP
Message 6 of 7

Re: How do I turn off McAfee firewall and turn on Windows firewall

You are indeed correct in regards to your McAfee Personal firewall,as it works in conjunction with Windows firewall. Could you kindly turn your McAfee firewall back on\Restart. Please confirm if you still have any issues?

Should the case be that indeed you do, I also advise you to contact Technical Support to assist you.

You can also try running the McAfee Virtual Technician  http://mvt.mcafee.com

You can also if needed contact support with-in that same link.

All the Best,

CD

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 7 of 7

Re: How do I turn off McAfee firewall and turn on Windows firewall

Locking this discussion as it is 'Assumed Answered'.

Cliff
McAfee Volunteer
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