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Former Member
Message 1 of 7

Got up this morning and found my firewall off.

Got up this morning and found my firewall off. Do you have any ideas as to how this might have happened? Is it possibly a hacker?

6 Replies
Message 2 of 7

Re: Got up this morning and found my firewall off.

What exactly was the way you found that out?  Do you have any other security software installed and what operating system is this?

Former Member
Message 3 of 7

Re: Got up this morning and found my firewall off.

Hi there,

I received a message from McAfee Internet Security, a popup in the bottom right of my screen. No other software. I'm running Windows 10.

Message 4 of 7

Re: Got up this morning and found my firewall off.

Odd.  It could simply have been slow starting up perhaps.

Try running the Virtual Technician to see if it finds and fixes any issues.


Former Member
Message 5 of 7

Re: Got up this morning and found my firewall off.

The computer had been on, so no worries on that end. I ran the MVT -- it found McAfee Home Network was not running (it started the service). Do you think that is possibly related? Thank you for your time.

Message 6 of 7

Re: Got up this morning and found my firewall off.

Ah, yes that's important.  All McAfee services should be allowed to to be at their default settings.

Let it go for a while and see if it recurs.  If it does I would open a case with Techical Support, it's free by phone or online chat and linked below.

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Former Member
Message 7 of 7

Re: Got up this morning and found my firewall off.

I have been having issues with some McAfee crashes, to which I started a thread "McAfee Issues" on Aug 17, 2015.

What you described in your first post, just cropped up in the progression of my ongoing issue ( McAfee Informed me that "Your Computer Is At Risk, Firewall Is Off")

Then as you describe in your third post, upon running MVT, it found:

Problem: Home Network Not Running

However, in my case MVT also found:

Problem: Anti Spam Not Running

Like you MVT was able to "Fix" the problem(s).

I am using WIN 7 64bit; which has the Reliability Monitor, so I have been posting the Technical Details of each crash.

However, to my knowledge the Reliability Monitor has been removed from Win 10, so there would be no way to know, if in fact the exact same thing has been going on prior to the Services you mention (and the "extra" one MVT found on my computer), just shutting down.

What I can say with some high level of certainty is this: it is most likely not a Hacker or any sort of Malicious Code.

I can say this as I have (and am every time I get a crash) been running a host of other tools to double check for those things and Nothing has been found in all of those scans.

AND, I actually have done a complete Reformat/Reinstall of the OS and all programs during the progression of my Issue (prior to the development from last night) and still the problem has persisted.

I would like to make an interesting and important note here in relation to the issue for the Mods:

I have stated in my thread that I have in fact made sure that all of my programs are completely updated with all the latest security patches; and yet the problem persists.

The OP here in this thread points out that they have an issue (which now incidentally I am seeing as a progression); but they are using Windows 10.

This I feel is important as with Windows 10 there is no way one could ever be out of date; as Windows 10 forces you to update whether you want to or not.

Though there is no way to know if the same things I have been experiencing (prior to what I mention has just happened in the early am on my thread); have in fact been happening to the OP prior to the issue(s) they list in Post #1 & Post #5 (as they have WIN 10 and thus no reliability monitor); it does sound as though the issue(s) are actually one and the same and that in fact unfortunately the issue is with McAfee.

The only thing the OP didn't state was which McAfee Product they have.

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